How CORGI Trade works
Tell us about the job
Complete our 2 minute form, telling us what the work is and where you are.
Meet your engineer
We match you with a local, CORGI Trade Approved installer.
Get your free quote
Receive your free quote, and arrange a day for the work. All in our bespoke platform.
Need a trusted tradesperson?
Start with CORGI!
Great brand, good to have for a business and to be used in the background for a sole trader, gives support when you need it, very good and positive.
Why Choose CORGI Trade?
No Cold Calls
The only call you'll get is from the engineer assigned to your job. We never pass your information on to other parties.
No Up-Front Charges
You only pay after the job is complete. And the CORGI Trade platform is free for consumers.
Backed by CORGI
Trusted by generations to bring comfort, safety and security to homes across the UK. Our vetted and approved engineers are all qualified and insured!
What happens after you enquire?
Once you've completed your enquiry, it's time for you to relax. Our team will take over. Here's the process we follow next:
We receive the request
As soon as your request is submitted, our team receives an email to let us know. We login to the CORGI Trade platform, and get straight to work!
We review the job
A member of our team will personally review your job. This means checking what you need and where you are.
Based on this information, we'll find a suitable, local member of our CORGI Trade Approved network, and offer them the work.
Your engineer accepts the job
We notify our recommended engineer via the CORGI Trade platform that there's a job offer for them.
The engineer can see: the type of work, location, and job description. If they're available, they'll accept the job.
If the engineer is unavailable, they can reject the job. At that point, we are notified and will find a different, local, CORGI Trade Approved engineer for you.
Meet your engineer
Once your engineer has accepted the job, we'll let you know.
You'll log back into CORGI Trade, and can communicate with the engineer via the platform.
This could include:
- Providing any other key information
- Arranging a survey
- Receiving and accepting a quote
All communication is done through our platform, so you can always rest assured it's safe and secure.
Get your job done
After you've accepted the quote, you can arrange the date of the job via our schedule step in the platform.
You'll choose a date and time, and your engineer will accept, or suggest a different time.
Then it's just getting the job done!
Once the job is complete, you will pay the bill via our platform. Again, this ensures that all payments and communications are secure and verified.
Start your fix today
The CORGI Criteria
Inviting a tradesperson into your home requires trust.
That’s why we will only ever recommend you one of our CORGI Trade Approved engineers.
A member of the CORGI Trade team personally vets every single installer that applies, checking that they meet our CORGI criteria. And repeat checks are conducted for every CORGI Trade Approved installer every 12 months.
Being CORGI Trade Approved means:
- Holding all relevant qualifications and credentials
- Having £2million public liability insurance
- Being Gas Safe Registered
- Living by the CORGI Trade Code of Conduct
- Being reliable, transparent, and happy to answer questions
The CORGI Trade Complaints Procedure
At CORGI Trade, we're committed to connecting homeowners with certified, trustworthy tradespeople — and to making sure any issues along the way are resolved quickly and fairly.
Not happy with the work carried out?
CORGI Trade matches you with certified professionals, but we know things can occasionally go wrong. If you're not satisfied with a job:
Speak to your tradesperson first.
Most issues can be resolved quickly through direct conversation — give them the chance to put things right.
Still unresolved? Contact us.
If discussing the issue directly hasn't worked, get in touch with our team and we'll do what we can to help find a resolution.
How to contact us:
You can contact us by emailing: info@corgiservices.com. We endeavour to respond to all complaints within 24hrs.
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Select a service you need
Our platform is FREE OF CHARGE for homeowners. Select your service here, and we'll take you directly to the CORGI Trade platform.
Your local CORGI-approved engineer will be assigned to you and will be in touch directly for more information about your requirements.
Should you need our support at any point through the process, we'll be on-hand to help. You'll be able to reach out to a member of the CORGI Trade team at any time using our platform.
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